Terms and Conditions - Flat Clearance South East London
Welcome to Flat Clearance South East London. By utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Introduction
Flat Clearance South East London provides comprehensive clearance services for flats located in the South East region of London. Our mission is to offer efficient, reliable, and environmentally responsible clearance solutions.
2. Services Offered
2.1 Clearance Services
We offer complete clearance services which include the removal of unwanted items, furniture, appliances, and general household goods from residential properties.
2.2 Recycling and Disposal
All items cleared by us are handled in an environmentally friendly manner. We ensure that recyclable materials are processed appropriately, and non-recyclable items are disposed of in compliance with local regulations.
3. Booking and Scheduling
To schedule a clearance, customers must provide accurate information regarding the property and the items to be cleared. We strive to accommodate preferred dates and times, subject to availability.
4. Payment Terms
Payment for our services is due upon completion of the clearance. We accept various payment methods, including cash, debit, and credit cards. Detailed invoices will be provided to ensure transparency.
5. Customer Responsibilities
- Provide Accurate Information: Customers must supply correct details about the property and items for clearance.
- Access to Property: Ensure that our team has unrestricted access to the premises during the scheduled clearance.
- Valuable Items: It is the customer’s responsibility to identify and safeguard any items of value.
6. Liability
While we take utmost care in handling items, Flat Clearance South East London is not liable for any pre-existing damage or loss of items that occur prior to our intervention. We recommend that customers ensure the security of valuable possessions.
7. Cancellations and Rescheduling
Customers may cancel or reschedule a booking up to 24 hours before the scheduled clearance time without incurring any fees. Cancellations made within 24 hours may be subject to a cancellation fee.
8. Health and Safety
We adhere to strict health and safety guidelines to protect our staff and customers. Any hazardous materials should be disclosed prior to clearance to ensure safe handling and disposal.
9. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share or sell your information to third parties.
10. Changes to Terms and Conditions
Flat Clearance South East London reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in London.
12. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.